Return & Refund
Services
We accept refunds and returns. Please contact our support team for assistance with any issues.
Last Updated: [08-19-2025]
Our Return & Refund Policy ensures a clear, fair, and transparent process for customers who may need to return items or request refunds.
1. Return Eligibility
Product Condition:
New and slightly used products
Return Window:
15 days from delivery
Return Methods:
In store
By mail
Return Label:
Included in the package (Free)
Restocking Fees:
No restocking fees
Refund Processing Time:
Refunds are processed within 15 days after we receive the returned item.
You may request a return if:
- The product is unused and in original packaging
- The return request is made within 15 days of delivery
- The item is defective, damaged, or incorrect
Non-returnable items include:
- Opened consumables or health products
- Custom or special-order items
- Clearance or final-sale items
- Digital goods
2. Return Procedure
To initiate a return:
- Email support@worldofwhiskeysale.com
- Provide order number and reason for return
- Include photos for damaged/incorrect items
- Wait for approval and return instructions
- Ship item back using a trackable service
3. Refund Process
Once we receive and inspect your return:
- You will be notified by email
- If approved, refunds are issued within 15 business days
- Refunds are returned to the original payment method
Shipping fees are non-refundable unless the error was ours.
4. Exchanges
We offer exchanges for:
- Wrong size
- Wrong product received
- Manufacturing defects
Exchanges depend on product availability.
5. Return Shipping Costs
- Customer pays return shipping unless the product arrived damaged/incorrect
- If we are at fault, we provide a prepaid return label
6. Missing or Late Refunds
If your refund is delayed:
- Check your bank or card processing time
- Contact your payment provider
- Then contact us for assistance
7. Contact Information
For return-related inquiries:
Email: [support@worldofwhiskeysale.com]
Phone: [+1 305-508-4350]